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August 15th, 2013

ASQ HDL Webinar: Successfully Build Productive Teams

Webinar Recording

If you missed Rosemarie Christopher’s ASQ Human Development & Leadership webinar live, click VIEW WEBINAR now to hear the recorded version of the presentation. At the end of the presentation, find out how you can get the presentation handouts for free!

August 9th, 2013

Successfully Build Productive Teams


 Manage Personalities While Navigating Workplace Politics

Join us for an ASQ HD&L Hosted Webinar on Tuesday, August 13 4:00pm-5:00pm PST

Space is limited. Reserve your Webinar seat now at:

Whether you are building a new team, or simply adding new members to an already existing team, choosing the right people is of the upmost importance. Personalities matter as much as technical skills and the right person can enhance your team, while the wrong person can change the culture of your team and decrease overall productivity.

Rosemarie Christopher is a graduate of the University of Southern California (USC) with a MA in Communication Management and the University of California Los Angeles (UCLA) with a BA in Anthropology. She holds board member positions in various quality and regulatory organizations such as the American Society for Quality (ASQ) Food, Drug and Cosmetic (FDC) as Division Chair, National Discussion Group Chair, Region 7 Deputy Regional Director and Section Career Development and Education Chair; the USC School of Pharmacy as a member of the Board of Councilors and Executive Committee Chair of the Life Sciences Council; the Orange County Regulatory Science Discussion Group as a Board Member. As the President & CEO of MEIRxRS, a family of companies that recruit and staff technical and scientific STEM professionals, Rosemarie has over 25 years of experience in employment, on the job training and retention of multigenerational workforce.

Title: Successfully Build Productive Teams: Manage Personalities While Navigating Workplace Politics
Date: Tuesday, August 13, 2013
Time: 4:00 PM – 5:00 PM PDT

After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server

Mac®-based attendees
Required: Mac OS® X 10.6 or newer
Mobile attendees
Required: iPhone®, iPad®, Android™ phone or Android tablet

April 19th, 2013

Lose the “know it all” attitude

People who think they know it all annoy those of us who really do

All generations, especially Millennials,  share a common trait: having a “know it all” attitude. No one on earth knows it all. You might know more than others, so share what you know and your reputation will follow.  Unless you can prove that you can do the job, no one will automatically give what you think you are “entitled to” automatically.

April 19th, 2013

Do your work the way you want to do it



Generation Y (Millennial) is brought up on technology, so use it to your advantage. You want and expect to have a work life balance, use technology to be more efficient in doing your work. Learn to communicate and justify how your work process allows you to get your job done on time the way you want to do it.

November 14th, 2012

Technical and scientific skills aren’t enough in today’s workforce


Show Your Softer Side

by Rosemarie Christopher

As a whole, most experienced professionals value their technical mastery highly, and rightfully so. After all, look at the marvel of scientific achievement that is Curiosity, the robot the NASA Jet Propulsion Laboratory just put on Mars. Currently, it’s beaming back to its earth-bound creators terabytes of information that will propel mankind forward in many not-yet-imagined arenas of astronomy, space exploration, medicine, chemistry, microbiology, botany and zoology for decades to come.

It is the dedication to excellence in scientific and technical endeavors that makes everyday life on planet Earth richer, safer and physically less demanding than ever before in the history of humankind. Having recently undergone major surgery, I am astounded at how the combination of engineering and chemistry restored me to my normally high-speed functioning self in less than two weeks after an operation that in the past required a recovery time of four to six weeks.

Yet, as amazing is the technology and science that brought about a smoothly executed procedure and almost painless recovery, what is more significant was how the surgeon deftly combined his technical skills with his developed softer skills of empathy, intuition and in-person communication. This brings me to this month’s topic: how to power up our professional lives through the perfect blend of hard and soft skills.


Until relatively recently, there has been little attention and importance placed on softer skills. In fact, it is difficult to quantify soft skills. But more companies are realizing that while an individual’s hard (technical or scientific) skills will move them ahead quickly, it is the dearth of soft skills that can derail an individual’s advancement.

If out of alignment with a department or organization, a lack of soft skills will result in the employee being sidelined or even eliminated. In part, this new focus on the balanced professional is due to the transformed workplace.

The pressures of globalization, swift and chaotic economic changes, exponential growth in technology advances and the presence of at least four generations with four different styles and philosophies of work have forced workers to accept some hard truths. Perhaps the most important is that while they cannot control external forces, to survive and thrive professionally, they must deal with diminishing personal power and productivity by proactively managing and directing these changes to their own benefit.


To direct their career destiny, experienced professionals must take preemptive action. Using their well-developed critical thinking skills, they must realize their final frontier is the mastery of the soft skills that ensure they gel with the increasingly diverse workforce.

Soft skills are abilities used to function effectively in the workplace. Among these are your unique work personality, behaviors (such as actions and interactions) and attitudes. Soft skills are not inborn. They are, as the term indicates, abilities and skills that can be acquired through observation, training, education, reading, experience, practice and other means.

There are empowerment tools to capitalize on the development and fine tuning of soft skills. Here are two suggestions that are useful no matter where you are in your career at the moment:

1. Create an online work personality profile. In my organization’s work of identifying and placing midsenior-level technical and scientific subject matter experts (SME), we have found that a dominance, influence, steadiness and compliance assessment helps us determine an individual’s dominant work style; their influencing behaviors; their steadiness, or response to work pace and consistency; and their response to procedures and compliance.

There are no right or wrong answers. The assessment helps our clients, our candidates and us determine a right fit for a position at a particular moment in time.

For example, if an individual’s work style is best-suited for constant new challenges, greater responsibility and leading their team with a high level of autonomy, we would assess whether a proposed position met all or at least most of that individual’s personal work style preferences and abilities. This might mean the individual would contribute at the highest level in a start-up or even as an SME consultant.

2. Get certified. One of the more enduring and valuable benefits of ASQ are its 17 certifications. Though being certified would certainly be considered a hard skill, having a certification in your industry engenders confidence in you and those you would benefit.

The implied message is you are strategic about your career, you recognize how to build trust, and you know how to make informed choices that benefit both internal (within the organization or consultancy) and external customers (clients). The express benefit to the certificate holder is increased ability to control his or her workplace destiny.

Rosemarie Christopher is President and CEO of MEIRxRS, a search firm for scientific and technical professionals in pharmaceutical, medical device, biologics, diagnostics and biotech companies in Glendale, CA. She has a master’s degree in communication management from the University of Southern California in Los Angeles. Christopher is an ASQ member and the chair of the ASQ Food, Drug and Cosmetic Division.

June 15th, 2012

Professional: Old vs. New

Old professional vs new professional: different ways of thinking in a multi-generational workforce. Putting yourself in other’s shoes helps to see why your workstyles are so different and can reduce workplace tension.

Professional - Old vs New


June 5th, 2012

Multigenerational Workplace: Adapting to Survive and Thrive


Multigenerational workplace drivers change and innovation include:

  1. Technology- the evolution of high-tech work tools has pushed the boundaries of how, what, where and when manufacturing, knowledge and service work is realized.
  2. Economy-new and improved technologies accelerated globalization to uncontrollable speed and critical mass
  3. Cultural and Societal Forces-a melting pot of multigenerational workers with cultural differences, can stir the pot or enrich the stew depending on which function or silo is filled by the worker and his or her view of their fellow workers.

Read the complete article.

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