November 17th, 2014

Continuous Improvement- Where, Why, How & What Matters?

11/19/14 @ 6::00 PM


  Biosense Webster

15715 Arrow Highway

Irwindale, Ca


6 – 6:30 pm – Registration, Networking and Dinner


6:30 – pm – Welcome, Announcements and Introductions


6:45 pm – Speaker


8:15 pm – Q & A


8:30 pm – Evaluation and Raffle Drawings


8:45 pm – Adjournment


If you want a dinner selection, you must choose an option.

Follow this link to Register

Register Here
or copy and cut this link:

Members $10-, Non-members $15, Students $10 –

(.3 R.U.s Awarded)

To encourage interaction, seating is limited to the first 40 registrants, so sign up soon!



Guneet Singh,

Sr. Director – Continuous Improvement, ADP – Added Value Services.


Guneet is a global business professional with continuous improvement experience managing
international strategic and functional units. He has designed and successfully launched continuous
improvement chapters in several companies in his professional carrier. Guneet has extensive work
experience in field of customer experience, continuous improvement in various industries across the
globe in companies like GE, Bank of America, SITEL & Stream Global services.

In the present day competitive landscape across industries, a new philosophy, methodology, or approach
evolves daily, inspires market infatuation, and gains organizational embrace to finally deliver results
which vary substantially and are often questionable. The result is a never ending race to complete
certifications and knowledge badges in order to establish standards that demonstrate proficiency in an
ever growing number of new approaches. This is where continuous improvement or business process
innovation takes a different path.
It is not about a badge or certification or standard; it’s about a mindset, an approach, a philosophy – to
continuously strive for excellence by challenging the status quo.
Make it the way you think, live, & operate


Guneet will share the approach ADP takes and how and what tools they deploy in addition to how they handle change