March 11th, 2013

Creating Performance Metrics that will Drive Results

Performance Metrics

Convert Information into Results!

An Industry Roundtable Discussion

 Wednesday, March 20, 2013     6:00pm to 9:00pm

Topic: Creating Performance Metrics that will Drive Results


Quality performance metrics visually represent relevant data and provide a means by which to convert information into results.  Diane Kulisek will provide an overview of Balanced Scorecards and Quality Dashboards as they relate to Strategic Quality Planning, share links to popular on-line references relating to these topics, and summarize Quality Management System guidelines and regulatory requirements pertaining to Quality Planning and Metrics.  She will review examples of Scorecards and Dashboards while providing insight, based upon her own experience, about how organizations can apply these tools to achieve higher levels of customer satisfaction, waste reduction, and continual improvement.   On-line access to a free editable Quality Planning Procedure, as well as Scorecard and Dashboard templates, will also be included with this presentation.


Location:     Biosense Webster

15715 Arrow Highway, Irwindale, CA 91706


Italian: chicken fettuccini, meat lasagna,


spinach ravioli, spaghetti, salad, garlic bread, soda or water.

Register Here Today


If the link does not work, copy and paste it directly to your address bar:

Members $20-,  Non-members $30-,  Walk-ins $35- (cash only) if seating is available

Seating is limited to the first 40 registrants, so sign up soon!   

Quick Links…

For more information, contact:     

Prasanth Ramakrishnan at (201) 238-4021 or email

                  Katrina Dayman at (949) 727-7574 or email


Additional Contacts:
Randy Canfield, ASQ 702 Chair at Randy Canfield