October 2nd, 2014

Oh no, you got a 483 letter…..now what?

ASQ Orange Empire Monthly Dinner Meeting – October 14, 2014

This is our regular monthly dinner meeting program with two clinics running concurrently, dinner, and an outstanding after dinner presentation. You are welcome to come for the clinics and after dinner presentation WITHOUT buying the dinner. In fact, we welcome you. We will have accommodations for you. This way you still earn the RU and take advantage of the presentations.

Clinic 1: Oh no, you got a 483 letter …..now what?Responding and making it go away?
Presented by Steve Iland

Clinic 2: The Global 8D Problem Solving Process
Presented by Frank G Adler, PhD

Dinner Presentation: 10 Rules to Make Customer Experience Metrics Actionable
Presented by Joely Gardner, PhD

Tuesday, October 14, 2014 5:15 PM – 9:00 PM Pacific Time

Doubletree Hotel Santa Ana/Orange County Airport
201 East MacArthur Boulevard, Santa Ana, California 92707 USA

Clinic 1 or Clinic 2 only (no dinner speaker or meal)
(0701 Member) Complimentary
(Non-0701 Member) $10.00
Clinic 1 or Clinic 2 and Dinner Speaker (no dinner meal)
(0701 Member) Complimentary
(Non-0701 Member) $10.00
Full Package – Clinic 1 or Clinic 2, Dinner, and Dinner Speaker
(0701 Member) $40.00
(Non-0701 Member) $55.00